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Hotel · Durban · KwaZulu-Natal

City Lodge Hotel Umhlanga Ridge

A 3-star smoke-free hotel in Umhlanga Ridge, a 10-minute drive from uMhlanga Main Beach and within walking distance of Gateway Theatre of Shopping.

  • Free Wi-Fi throughout
  • Outdoor swimming pool
  • On-site fitness centre
8.7 Great 923 reviews Booking.com 8.7 · 923 reviews

About

City Lodge Hotel Umhlanga Ridge

City Lodge Hotel Umhlanga Ridge sits on Palm Boulevard in Umhlanga Ridge, putting you within walking distance of Gateway Theatre of Shopping and a short drive from uMhlanga Main Beach. The 3-star smoke-free hotel has 168 rooms, an outdoor swimming pool and a fitness centre, making it a practical base for both leisure and business stays in Durban.

The hotel keeps things straightforward: 24-hour reception, secure parking, a restaurant and bar, plus a coffee shop. Rooms come with air conditioning, tea and coffee facilities, a flat-screen TV and a sitting area. Guests consistently note the clean, well-kept rooms and the friendly, accommodating staff.

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Strong staff ratings — Guests frequently mention friendly, accommodating staff who handle requests efficiently.
  • Central location near shopping and restaurants — Within walking distance of Gateway Theatre of Shopping and close to many dining options, with uMhlanga Main Beach a short drive away.
  • Clean, comfortable rooms with balconies — Rooms are described as clean and well-maintained, many with a balcony and a seating area.
  • Good value for the class — Value rating of 8.9 suggests a fair price for the amenities and service offered.

Worth weighing

3 to weigh
  • Occasional noise — Some guests noted it can be a bit noisy at times, likely due to the central location.
  • Parking can feel cumbersome — The parking process was described as a little cumbersome by at least one guest.
  • No pets allowed — The hotel does not permit pets, so travellers with animals will need to look elsewhere.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 1 Double bed,2 Single beds,1 Single bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Vending machines
  • Key card access
  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Air conditioning
  • Heating
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Coffee shop
  • Children's menu

Pool & Wellness

  • Outdoor swimming pool
  • Sun loungers
  • Fitness centre
  • Leisure/ TV room

In-Room Amenities

  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots

Accessibility & Safety

  • Rooms/ Facilities for disabled
  • Smoke detectors
  • Fire extinguishers
  • 24-hour security

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 923 reviews

Guest-rated 8.7/10 from 923 reviews

Booking.com · 8.7 · 923 reviews
8.7Verified guest

“Being so close to restaurants and shops made my Easter break far more enjoyable. The staff were friendly, and the pool and free Wi-Fi added to the whole experience.”

8.7Verified guest

“The location near shops and restaurants was great, and the staff were super friendly and easygoing. The room was a good size and perfect, with a private bathroom.”

8.7Verified guest

“A wheelchair-accessible hotel with very professional and friendly efficient staff. The double room had a really comfortable bed, plus a balcony and a separate lounge, with a lovely view over the garden. The location is prime, close to restaurants and eateries, and it's a short walk to a mall and boutiques across the street.”

8.7Verified guest

“The room was comfortable and well-maintained, and the staff went out of their way to be friendly and accommodating when I arrived early.”

8.7Verified guest

“A neat property with very pleasant and exceptionally accommodating staff who handled my request efficiently.”

8.7Verified guest

“Unbeatable location so close to shops, with friendly staff and plenty of restaurants around. Right in the shopping centre, with a brand-new room and excellent views. The bathroom was large with a tub and good drainage.”

04 — Location

Getting around Durban

The property sits in Durban.

Gateway Theatre of Shopping: The hotel is within walking distance of this large shopping centre, which offers a range of retail, dining and entertainment options.

uMhlanga Main Beach: About a 10-minute drive from the hotel, this is the main beach in the area, popular for swimming and walks.

2 Palm Boulevard, Umhlanga Ridge, Durban, KwaZulu-Natal, 4321, South Africa

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 04:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
79 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is from 04:00 to 11:00.

Is parking available at the hotel?

Yes, parking is available on site.

Are pets allowed?

No, pets are not allowed at the hotel.

Is there an airport shuttle?

Yes, the hotel offers a paid airport shuttle.

What dining options are on site?

There is a restaurant, a bar/lounge area, and a coffee shop on site.

Does the hotel have a gym?

Yes, there is a fitness centre on site.

The bottom line

City Lodge Hotel Umhlanga Ridge is a dependable, well-rated choice for Durban visitors who want a central base near Gateway Theatre of Shopping and easy access to uMhlanga beach. The clean rooms, strong staff service and good value make it a solid pick for both business and leisure stays, as long as you don't need to bring a pet.

8.7What we think overall

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